Heritage Biologics, a leader in Rare Disease Outcomes Management (RDOM), is announcing the launch of their HBnow virtual care program. The innovative HBnow program is powered by Avizia’s telehealth platform and provides an easy interface for patients. Access to Heritage Biologics’ pharmacy and nursing staff through a reliable virtual portal aims to enhance the overall patient experience.
“Our patients require specialized care, and traditional telephone interactions aren’t always effective. HBnow provides a virtual solution that connects our pharmacists and nurses to patients 24/7 in a real-time environment. A better patient experience is often the outcome as well,” says Amanda Walker, senior vice president of patient experience at Heritage Biologics.
The exciting HBnow innovation aligns well with Heritage Biologics’ leadership in the Pharmacy Patient Experience (RXPX) movement. Providing easy access to qualified care often results in better health outcomes. Heritage Biologics understands the critical needs of rare disease patients and is committed to finding better ways to improve the patient journey.
Source: PR Web